We offer a range of after-sales services including installation assistance, warranty support, and technical guidance for our building materials. Our goal is to ensure that your project runs smoothly and efficiently.
If you receive a damaged product, please contact our support team within 7 days. We will arrange a replacement or refund based on your preference.
Our building materials come with a 12-month warranty from the date of purchase, covering manufacturing defects. We ensure that any defective products are replaced or repaired at no extra charge.
Yes, we offer full installation support and can guide you through the process. If you require on-site assistance, we can arrange a visit from one of our experts.
Once your order has shipped, we will send you a tracking number via email. Use this number to track your order on the courier's website.
Yes, we offer maintenance services for our products, including periodic checks and repair options to ensure the longevity of your investment. Please contact us for more information on available packages.